Same day customer service delivery at the online London vape and ecig shop March 03 2015, 1 Comment
Same day delivery of customer service is the benchmark of our business. We feel that many online shops neglect to compete with B&M (Bricks and Mortar) when it comes to good customer service. With the growth of the boutique shop, Vape and Juice have taken boutique into the online world; to ensure that any emails, Social Media communications or phone calls will be dealt with that day.
How often have you emailed a company, only to receive a blanket holding reply that tells you to wait 48 hours before you will be dealt with. Vape and Juice, operating out of our London Enfield vape shop and in Southend, Canterbury, Kent and Essex; make a point of dealing with any customer queries that same day. By offering same day delivery of Vape customer service we like to think we give you a good reason to give us a try. Theres a lot of Vape stores online but there aren't many who you can message online and get a response there and then - for us, its paramount to building a great brand and a good base of fans.
Nothing beats being able to visit one of our stores though, to actually chat to a person face to face or easily be able to return a difficult item - this is where our business stands out. There will always be someone to speak with you Monday to Sunday and we love meeting our customers in person so we can let them test out new flavours we have in the shops.
Check the Vape and Juice shop contact page, to see where your nearest ecig shop is to you. Like us on Facebook or follow us on Twitter, so you can direct message us any question you have. We sell everything from cheap eliquid to premium and gourmet ejuice, including cloudchasing 100%VG ejuice, Subtanks, Delta 2, mods, istick, joyetech and more.